Shipping policy

SHIPPING POLICY

F R E E standard delivery within Australia on orders over $150 AUD
F R E E delivery and pick up on local orders only (West Wyalong, New South Wales)
Standard delivery within Australia: Flat rate of $9.00 AUD
Express delivery within Australia: $12.90 AUD

Pink Velvet delivers exclusively via registered mail with Australia Post.
Please allow 1-2 days for postage and handling. Once your order has been processed you will be supplied with a tracking number. Please keep your tracking number safe and use this for your own future reference.
If you would like to know where your order is after it has left Pink Velvet, please contact Australia Post with your tracking details for further assistance.
Please allow 3-7 business days for standard domestic delivery.
Express post cannot be guaranteed as next day delivery due to our location in rural New South Wales. Please check the Australia Post website for specific delivery times available to your postcode.
We will do all we can to ensure your delivery reaches you in a timely manner. Pink Velvet cannot be held liable for any postage delays, lost or damaged goods that might occur by our postage carriers or any person(s) that handles your goods once they leave Pink Velvet.
It is out of Pink Velvet's reasonable control when deliveries are held up due to public holidays, busy postal periods (i.e. Christmas) or when we are supplied with incorrect postal addresses.
If any items in your order are out of stock at the time your order is packed then we will notify you via email and refund you for those out of stock item(s) before proceeding with your order